Term Definition
Case plan Involves actions taken regarding a subject in a particular situation to achieve a desired outcome
Case plan instance Instance of a case plan launched by a user or by an external event
Milestone Represents an achievable target
Task Atomic unit of work. An action is deciding what must be done, a task is what must be done
SEntries A SEntry is a combination of an event and / or condition. When the event is received, a condition might be applied to evaluated whether the event has effect or not.